Learn how to cancel your Wix account and delete your website data. A step-by-step guide with instructions and tips.
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Start Free Scan âDelete all built sites and subscriptions
Click on the 'Cancel Account' link at the bottom of the 'My Account' page
Follow the on-screen instructions to request account deletion
Click on the confirmation link sent to your email address
'Delete any built sites and subscribtions then follow the link to a deletion request form. Email is sent straght away with a link to confirm the deletion
You have 30 days to recover your deleted Wix account by contacting customer support.
All your website data, including content, settings, and templates, will be permanently deleted.
Wix states a data retention period of 6 months after account deletion. Back-ups and statutory records can fall outside that figure, so request written confirmation from support if you need certainty.
The stated recovery window is 30 days. Once that passes the deletion is permanent and the account cannot be restored.
Deleting your account means: Loss of all website data, including content, settings, and templates; Cancellation of all premium subscriptions and services. Export or download anything you want to keep before you begin â it is normally not recoverable afterwards.
Have the following ready: Delete all built sites and subscriptions. Having it to hand avoids getting part-way through the flow and having to start again.
Wix is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA â that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Squarespace, Shopify, WordPress.com. If you are switching because of how Wix handles your data, check the replacement's retention and deletion policy before you migrate.
Closing your Wix account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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