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How to Delete Your Velo Hero Account

This page provides instructions on how to permanently delete your Velo Hero account.

⚡ Difficulty: Easy 🕐 ~10 minutes 🛡ī¸ Free guide

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Step-by-Step Instructions

1

Step 1

Contact Velo Hero support at support@velohero.com.

2

Step 2

Provide your registered email address and a brief reason for deletion.

📋 Required for Deletion

  • email address
  • account password

⚠ī¸ What Happens

  • All ride history and payment information will be permanently deleted.
  • Any unused ride credits will be forfeited.

ℹī¸ Account Info

  • Deletion type: contact-required
  • Recovery period: 30 days
  • Data retention: 1 year
  • Founded: 2016
  • Monthly users: 500K+

📝 Important Notes

Deleting your Velo Hero account requires contacting Velo Hero support directly — there is no self-service delete button. After deletion: all ride history and payment information will be permanently deleted.; any unused ride credits will be forfeited..

Frequently Asked Questions

What happens to my ride history and payment information after I delete my account?

All ride history and payment information will be permanently deleted.

Will I get a refund for any unused ride credits?

No, any unused ride credits will be forfeited when you delete your account.

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