Learn how to delete your SurveyMonkey account. Step-by-step instructions and additional information provided.
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Start Free Scan âContact SurveyMonkey support through the website or email.
Provide your account details and the reason for deletion.
SurveyMonkey will process your request and delete your account within 30 days.
You have to contact them selecting the issue Login & account details and the issue details Deleting my account
Your account will be deleted within 30 days of your request being processed.
No, once your account is deleted, it cannot be recovered.
SurveyMonkey states a data retention period of 90 days after account deletion. Back-ups and statutory records can fall outside that figure, so request written confirmation from support if you need certainty.
The stated recovery window is 30 days. Once that passes the deletion is permanent and the account cannot be restored.
Deleting your account means: Loss of all surveys and data; Cancellation of paid subscription. Export or download anything you want to keep before you begin â it is normally not recoverable afterwards.
SurveyMonkey is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA â that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Typeform, Google Forms, Qualtrics. If you are switching because of how SurveyMonkey handles your data, check the replacement's retention and deletion policy before you migrate.
SurveyMonkey is headquartered in Palo Alto, California, United States, which is the jurisdiction whose data-protection rules govern your account.
Closing your SurveyMonkey account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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