How to close your SmartRecruiters account. Step-by-step instructions and additional information.
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Start Free Scan →Send an email to support@smartrecruiters.com requesting account deletion.
Include your company name and account email address in the email.
SmartRecruiters will process your request within 30 days.
Deleting your SmartRecruiters account requires contacting SmartRecruiters support directly — there is no self-service delete button. After deletion: loss of access to account and data.
Follow the steps in the guide above. Start by send an email to support@smartrecruiters, then complete each remaining step to finish deleting your account.
Your SmartRecruiters account and its data are removed. Specifically: loss of access to account and data.
SmartRecruiters allows a recovery window of unspecified — if you change your mind within this period you may be able to restore your account. After that the deletion becomes permanent.
SmartRecruiters does not publish a retention period for closed accounts. If the timeline matters to you, ask SmartRecruiters support for written confirmation of when your data is removed, and what is retained for legal or accounting reasons.
Deleting your account means: loss of access to account and data. Export or download anything you want to keep before you begin — it is normally not recoverable afterwards.
Have the following ready: company name; account email address. Having it to hand avoids getting part-way through the flow and having to start again.
SmartRecruiters is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA — that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Greenhouse, Workable, Recruiterbox. If you are switching because of how SmartRecruiters handles your data, check the replacement's retention and deletion policy before you migrate.
Closing your SmartRecruiters account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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