Shutterfly is a photo printing and sharing service that allows users to create and share personalized photo products. Users can also store and organize their photos online.
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Request that your account be deleted.
Confirm your request.
Your account will be deleted within 30 days.
Contact customers services by email or live chat and request deletion.
Follow the steps in the guide above. Start by contact customer support by email or live chat via the link provided above, then complete each remaining step to finish deleting your account.
Your Shutterfly account and its data are removed. Specifically: loss of all photos and videos; loss of account settings and preferences.
Shutterfly allows a recovery window of unspecified — if you change your mind within this period you may be able to restore your account. After that the deletion becomes permanent.
Shutterfly does not publish a retention period for closed accounts. If the timeline matters to you, ask Shutterfly support for written confirmation of when your data is removed, and what is retained for legal or accounting reasons.
Deleting your account means: loss of all photos and videos; loss of account settings and preferences. Export or download anything you want to keep before you begin — it is normally not recoverable afterwards.
Have the following ready: account login. Having it to hand avoids getting part-way through the flow and having to start again.
Shutterfly is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA — that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Snapfish, Vistaprint, Mpix. If you are switching because of how Shutterfly handles your data, check the replacement's retention and deletion policy before you migrate.
Closing your Shutterfly account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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