A step-by-step guide on how to delete your Prezi account. Learn how to permanently remove your presentations, videos, and other content.
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Start Free Scan âLog into your Prezi account.
Click on your profile picture in the top right corner.
Select "Settings" from the drop-down menu.
Click on "Delete Account" at the bottom of the page.
Enter your password and click on "Delete Account" again.
Deleting your Prezi account requires contacting Prezi support directly â there is no self-service delete button. After deletion: loss of all presentations, videos, and other content; cancellation of any paid subscriptions.
No, once your account is deleted, it cannot be recovered.
Any paid subscriptions will be cancelled and you will not receive a refund.
Prezi states a data retention period of 90 days after account deletion. Back-ups and statutory records can fall outside that figure, so request written confirmation from support if you need certainty.
The stated recovery window is 30 days. Once that passes the deletion is permanent and the account cannot be restored.
Deleting your account means: Loss of all presentations, videos, and other content; Cancellation of any paid subscriptions. Export or download anything you want to keep before you begin â it is normally not recoverable afterwards.
Have the following ready: username; password. Having it to hand avoids getting part-way through the flow and having to start again.
Prezi is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA â that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Canva, Powtoon, SlideShare. If you are switching because of how Prezi handles your data, check the replacement's retention and deletion policy before you migrate.
Closing your Prezi account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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