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How to Delete Your Pingdom Account

Pingdom is a website monitoring service that helps you keep track of your website's uptime, performance, and user experience.

⚡ Difficulty: Easy 🕐 ~10 minutes đŸ›Ąī¸ Free guide

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Step-by-Step Instructions

1

Step 1

Sign in to your Pingdom account.

2

Step 2

Click on your profile picture in the top right corner.

3

Step 3

Select 'Account settings' from the dropdown menu.

4

Step 4

Scroll down to the bottom of the page and click on 'Cancel my account'.

5

Step 5

Enter your email address and account password.

6

Step 6

Click on the 'Cancel my account' button.

📋 Required for Deletion

  • email address
  • account password

âš ī¸ What Happens

  • Loss of all monitoring data
  • Cancellation of paid subscription

â„šī¸ Account Info

  • Deletion type: contact-required
  • Recovery period: N/A
  • Data retention: N/A
  • Founded: 2007
  • Monthly users: 500k+
  • Headquarters: Stockholm, Sweden
  • GDPR: recorded as compliant
  • CCPA: recorded as compliant

📝 Important Notes

Deleting your Pingdom account requires contacting Pingdom support directly — there is no self-service delete button. After deletion: loss of all monitoring data; cancellation of paid subscription.

Frequently Asked Questions

How do I cancel my Pingdom account?

You can cancel your Pingdom account by following the steps outlined above.

What happens when I cancel my Pingdom account?

When you cancel your Pingdom account, all of your monitoring data will be lost and your paid subscription will be cancelled.

What will I lose if I delete my Pingdom account?

Deleting your account means: Loss of all monitoring data; Cancellation of paid subscription. Export or download anything you want to keep before you begin — it is normally not recoverable afterwards.

What do I need before deleting my Pingdom account?

Have the following ready: email address; account password. Having it to hand avoids getting part-way through the flow and having to start again.

Is Pingdom GDPR and CCPA compliant?

Pingdom is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA — that route creates a record you can follow up on, separately from the in-product delete flow.

What are the alternatives to Pingdom?

Common alternatives include New Relic, Datadog, Site24x7. If you are switching because of how Pingdom handles your data, check the replacement's retention and deletion policy before you migrate.

Where is Pingdom based?

Pingdom is headquartered in Stockholm, Sweden, which is the jurisdiction whose data-protection rules govern your account.

How do I contact Pingdom to request deletion?

Deletion for Pingdom is handled by support rather than a self-service button, so email support@pingdom.com from the address on the account and ask for deletion in writing.

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