Learn how to delete your New Relic account. This guide provides step-by-step instructions and information on the deletion process, including data retention and recovery options.
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Start Free Scan →Log in to one.newrelic.com and click your user menu (top right), then 'Administration'.
Click 'Access management', then click 'Delete organization'.
Ensure prerequisites are met: only one active account, one user, one authentication domain, Free edition (downgrade paid plans first).
Confirm the deletion — the last account is auto-cancelled. This is irreversible.
New Relic renamed their deletion flow — the old 'Delete your account' page now lives under 'Downgrade or cancel New Relic' > Delete organization. Paid subscriptions must be downgraded before deletion.
Yes. Go to Administration > Access management > Accounts tab, click the ellipsis next to the account, and choose 'Cancel account'. Cancelled accounts stay visible under 'Cancelled accounts'.
The org must have only one active account, one user, one authentication domain, be on the newer pricing model, and be on the Free edition — paid subscriptions must be downgraded first.
New Relic states a data retention period of 14 months after account deletion. Back-ups and statutory records can fall outside that figure, so request written confirmation from support if you need certainty.
The stated recovery window is 7 days. Once that passes the deletion is permanent and the account cannot be restored.
Deleting your account means: The entire organization and all its data are deleted; All accounts in the organization are cancelled; Deletion is irreversible from the UI. Export or download anything you want to keep before you begin — it is normally not recoverable afterwards.
New Relic is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA — that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Datadog, Dynatrace, AppDynamics. If you are switching because of how New Relic handles your data, check the replacement's retention and deletion policy before you migrate.
New Relic is headquartered in San Francisco, California, which is the jurisdiction whose data-protection rules govern your account.
Closing your New Relic account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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