A step-by-step guide on how to delete your Kraken account. Includes information on the required steps, potential consequences, and alternatives.
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Start Free Scan âGo to the Kraken support page.
Click on the "Submit a request" button.
Select "Account Management" as the request type.
Select "Close Account" as the request subject.
Fill out the form with your personal information and the reason for closing your account.
Click on the "Submit" button.
To close your account, you need to submit a request to support, which may take up to 24 hours to process.
It may take up to 24 hours for your account to be closed.
Your funds may be frozen until your account is closed. It is recommended to withdraw your funds before closing your account.
Kraken does not publish a retention period for closed accounts. If the timeline matters to you, ask Kraken support for written confirmation of when your data is removed, and what is retained for legal or accounting reasons.
Kraken does not publish a recovery window, so treat the deletion as permanent and export anything you want to keep before you start.
Deleting your account means: loss of account data; funds may be frozen. Export or download anything you want to keep before you begin â it is normally not recoverable afterwards.
Have the following ready: identity verification; reason for deletion. Having it to hand avoids getting part-way through the flow and having to start again.
Kraken is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA â that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Binance, Coinbase, Gemini. If you are switching because of how Kraken handles your data, check the replacement's retention and deletion policy before you migrate.
Closing your Kraken account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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