How to delete your Jolla Account. A step-by-step guide to permanently remove your account and data from Jolla's servers.
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Start Free Scan →Log in to your Jolla Account.
Go to the 'Settings' page.
Click on the 'Delete profile' link.
Confirm your password.
Click on the 'Delete profile' button.
You can delete your Jolla Account account yourself — this is a self-service process (rated easy — most people can do it in a few minutes). After deletion: loss of account data; inability to use jolla services.
Follow the steps in the guide above. Start by log in to your jolla account, then complete each remaining step to finish deleting your account.
Your Jolla Account account and its data are removed. Specifically: loss of account data; inability to use Jolla services.
This process is rated easy — most people can do it in a few minutes. Follow the steps in the guide above.
Deleting your account means: loss of account data; inability to use Jolla services. Export or download anything you want to keep before you begin — it is normally not recoverable afterwards.
Have the following ready: password. Having it to hand avoids getting part-way through the flow and having to start again.
Jolla Account is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA — that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Sailfish OS Account, Open Mobile Platform Account. If you are switching because of how Jolla Account handles your data, check the replacement's retention and deletion policy before you migrate.
Jolla Account is headquartered in Helsinki, Finland, which is the jurisdiction whose data-protection rules govern your account.
Closing your Jolla Account account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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