InnoGames is a leading developer and publisher of online games. With over 150 million registered players, InnoGames is one of the world's most successful game companies.
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Provide your account details and reason for deletion
Wait for confirmation from support
Deleting your InnoGames account requires contacting InnoGames support directly â there is no self-service delete button. After deletion: loss of account and all progress; cannot be undone.
Contact support@innogames.com and provide your account details and reason for deletion.
InnoGames does not publish a retention period for closed accounts. If the timeline matters to you, ask InnoGames support for written confirmation of when your data is removed, and what is retained for legal or accounting reasons.
The stated recovery window is 30 days. Once that passes the deletion is permanent and the account cannot be restored.
Deleting your account means: Loss of account and all progress; Cannot be undone. Export or download anything you want to keep before you begin â it is normally not recoverable afterwards.
Have the following ready: Account details; Reason for deletion. Having it to hand avoids getting part-way through the flow and having to start again.
InnoGames is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA â that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Goodgame Studios, Wargaming, Plarium. If you are switching because of how InnoGames handles your data, check the replacement's retention and deletion policy before you migrate.
InnoGames is headquartered in Hamburg, Germany, which is the jurisdiction whose data-protection rules govern your account.
Closing your InnoGames account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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