A step-by-step guide on how to cancel your Hotmail account.
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Start Free Scan âGo to the Microsoft account closure page: https://account.microsoft.com/closeaccount.aspx
Sign in with your Hotmail account.
Verify your identity using your security information.
Read the information about account closure.
Select the checkboxes to acknowledge the consequences of closing your account.
Choose a reason for closing your account from the dropdown menu.
Click on 'Mark account for closure'.
Your account will be scheduled for permanent deletion after 60 days.
You can delete your Hotmail account yourself â this is a self-service process (rated hard â requires contacting support or a longer process). After deletion: loss of access to all microsoft services associated with the account; emails and data will be deleted.
Yes, you can reactivate your Hotmail account within 60 days by signing back in.
All emails and data associated with your Hotmail account will be permanently deleted after the 60-day recovery period.
Hotmail states a data retention period of 60 days after account deletion. Back-ups and statutory records can fall outside that figure, so request written confirmation from support if you need certainty.
Deleting your account means: Loss of access to all Microsoft services associated with the account; Emails and data will be deleted. Export or download anything you want to keep before you begin â it is normally not recoverable afterwards.
Have the following ready: email address; password. Having it to hand avoids getting part-way through the flow and having to start again.
Hotmail is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA â that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Gmail, Yahoo Mail, ProtonMail, Zoho Mail. If you are switching because of how Hotmail handles your data, check the replacement's retention and deletion policy before you migrate.
Hotmail is headquartered in Redmond, Washington, which is the jurisdiction whose data-protection rules govern your account.
Closing your Hotmail account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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