Delete your GMX account in Account settings: Manage account → Delete account → confirm with your password. Reversible for 21 days, then the address is blocked for 5 years.
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Start Free Scan →Log in to your GMX mailbox at www.gmx.net (use www.gmx.com for a US account).
Click the icon showing your initials in the top menu bar, then choose "Manage account" (Account verwalten).
In the left-hand menu of GMX Mein Account, click "Delete account" (Account löschen).
Click "Delete GMX account" (GMX Account löschen).
Enter your current GMX password and click "Delete now" (Jetzt löschen) to confirm.
If the delete option is blocked because a paid contract or a WebCent balance is still on the account, cancel the contract first at www.gmx.net/kuendigungsformular — or email a deletion request with ID proof to postfachloeschung@info.gmx.net.
GMX (1&1 Mail & Media) DOES offer self-service account deletion — verified against the official help article "Account löschen" (hilfe.gmx.net/account/verwalten/loeschen.html). No active paid contracts or outstanding payments may exist; if the flow is blocked, cancel the contract at www.gmx.net/kuendigungsformular first. Deletion is reversible for 21 days and the address is blocked for 5 years. Fallback: deletion request with ID proof to postfachloeschung@info.gmx.net. Earlier data claiming GMX can only be deactivated was incorrect.
Yes. A GMX FreeMail account can be deleted yourself in a few clicks: log in, open "Account verwalten / Manage account" from the initials icon, choose "Account löschen / Delete account" and confirm with your current GMX password. GMX only allows this when the account has no active paid contracts and no outstanding payments.
Yes, within 21 days. Log back in to the deleted account — GMX shows a notice there with the contact option you use to reverse the deletion. After 21 days the account is deleted permanently and cannot be restored.
Your emails, contacts and Cloud content are deleted, and the email address is blocked for five years — nobody, including you, can register it again during that time. Back up anything you need before confirming the deletion.
GMX states a data retention period of Account and data deleted after the 21-day recovery window; email address blocked for 5 years after account deletion. Back-ups and statutory records can fall outside that figure, so request written confirmation from support if you need certainty.
The stated recovery window is 21 days. Once that passes the deletion is permanent and the account cannot be restored.
Deleting your account means: Loss of all emails, contacts, calendar entries and GMX Cloud files; Email address blocked for 5 years (cannot be re-registered); Paid GMX contracts must be cancelled separately first. Export or download anything you want to keep before you begin — it is normally not recoverable afterwards.
Have the following ready: Access to your GMX mailbox; Your GMX password. Having it to hand avoids getting part-way through the flow and having to start again.
GMX is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA — that route creates a record you can follow up on, separately from the in-product delete flow.
Closing your GMX account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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