eDreams is a global travel booking website that offers flights, hotels, and car rentals. It has been criticized for its poor customer service and difficult account deletion process.
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FAQ states that account can be deleted upon request, but e-mails requesting it are completely ignored.
Contact customer support and request account deletion.
Deleting your account means: Loss of account data; Inability to book future travel. Export or download anything you want to keep before you begin â it is normally not recoverable afterwards.
Have the following ready: email address. Having it to hand avoids getting part-way through the flow and having to start again.
eDreams is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA â that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Expedia, Booking.com, Kayak. If you are switching because of how eDreams handles your data, check the replacement's retention and deletion policy before you migrate.
eDreams is headquartered in Barcelona, Spain, which is the jurisdiction whose data-protection rules govern your account.
Deletion for eDreams is handled by support rather than a self-service button, so email support@edreams.com from the address on the account and ask for deletion in writing.
Closing your eDreams account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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