DOWN is a data collection and analytics service that tracks user behavior on websites and apps.
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Start Free Scan →Remove the App in your Facebook settings.
Mail feedback@downapp.com to delete your data.
Deleting your DOWN account requires contacting DOWN support directly — there is no self-service delete button. After deletion: loss of data collected by down.
Follow the steps in the guide above. Start by remove the app in your facebook settings, then complete each remaining step to finish deleting your account.
Your DOWN account and its data are removed. Specifically: loss of data collected by DOWN.
This process is rated medium — moderate — takes a bit of digging through settings. Follow the steps in the guide above.
Deleting your account means: loss of data collected by DOWN. Export or download anything you want to keep before you begin — it is normally not recoverable afterwards.
Have the following ready: email address. Having it to hand avoids getting part-way through the flow and having to start again.
DOWN is not recorded as GDPR compliant and not recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA — that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Segment, Mixpanel, Google Analytics. If you are switching because of how DOWN handles your data, check the replacement's retention and deletion policy before you migrate.
Deletion for DOWN is handled by support rather than a self-service button, so email feedback@downapp.com from the address on the account and ask for deletion in writing.
Closing your DOWN account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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