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How to Delete Your Box Account

Box is a cloud storage service that allows users to store, share, and collaborate on files.

⚡ Difficulty: Easy 🕐 ~10 minutes đŸ›Ąī¸ Free guide

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Step-by-Step Instructions

1

Step 1

Go to the Box website and sign in.

2

Step 2

Click on your profile picture in the top right corner.

3

Step 3

Select "Settings" from the dropdown menu.

4

Step 4

Click on the "Account" tab.

5

Step 5

Scroll down to the bottom of the page and click on the "Delete account" button.

6

Step 6

Enter your password to confirm.

📋 Required for Deletion

  • email address
  • password

âš ī¸ What Happens

  • loss of all files and data
  • cancellation of subscription

â„šī¸ Account Info

  • Deletion type: self-service
  • Recovery period: 90 days
  • Data retention: 30 days
  • Founded: 2005
  • Monthly users: 100 million
  • Headquarters: Redwood City, California
  • GDPR: recorded as compliant
  • CCPA: recorded as compliant

📝 Important Notes

You can delete your Box account yourself — this is a self-service process (rated easy — most people can do it in a few minutes). After deletion: loss of all files and data; cancellation of subscription.

Frequently Asked Questions

How do I delete my Box account?

Follow the steps outlined in the "Steps" section above.

What happens when I delete my Box account?

You will lose all of your files and data, and your subscription will be cancelled.

How long does Box keep my data after I delete my account?

Box states a data retention period of 30 days after account deletion. Back-ups and statutory records can fall outside that figure, so request written confirmation from support if you need certainty.

Can I recover my Box account after deleting it?

The stated recovery window is 90 days. Once that passes the deletion is permanent and the account cannot be restored.

What will I lose if I delete my Box account?

Deleting your account means: loss of all files and data; cancellation of subscription. Export or download anything you want to keep before you begin — it is normally not recoverable afterwards.

What do I need before deleting my Box account?

Have the following ready: email address; password. Having it to hand avoids getting part-way through the flow and having to start again.

Is Box GDPR and CCPA compliant?

Box is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA — that route creates a record you can follow up on, separately from the in-product delete flow.

What are the alternatives to Box?

Common alternatives include Google Drive, Dropbox, OneDrive. If you are switching because of how Box handles your data, check the replacement's retention and deletion policy before you migrate.

Alternatives to Box

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