How to delete your Basecamp account. Step-by-step instructions to permanently delete your data.
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Start Free Scan âLog in to your Basecamp account.
Click on your profile picture in the top right corner.
Select "Account settings" from the drop-down menu.
Scroll down to the bottom of the page and click on the "Delete my account" button.
Data will be permanantly deleted after 30 days.
All data associated with your Basecamp account will be permanently deleted after 30 days.
Basecamp states a data retention period of 30 days after account deletion. Back-ups and statutory records can fall outside that figure, so request written confirmation from support if you need certainty.
The stated recovery window is 30 days. Once that passes the deletion is permanent and the account cannot be restored.
Deleting your account means: All data associated with the account will be deleted.; Projects, tasks, and files will be permanently lost.; Collaborators will no longer have access to the account.. Export or download anything you want to keep before you begin â it is normally not recoverable afterwards.
Basecamp is recorded as GDPR compliant and recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA â that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Asana, Trello, ClickUp. If you are switching because of how Basecamp handles your data, check the replacement's retention and deletion policy before you migrate.
Basecamp is headquartered in Chicago, Illinois, which is the jurisdiction whose data-protection rules govern your account.
Closing your Basecamp account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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