How to delete your Backblaze account. Step-by-step instructions, difficulty rating (impossible), data retention info, and what to expect.
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Start Free Scan âContact customer support and request account deletion.
Accounts cannot be deleted, even when contacting customer service. User account credentials will be permanently retained by Backblaze.
No, Backblaze does not allow users to delete their accounts.
Your data will be permanently deleted from Backblaze's servers.
Backblaze states a data retention period of Indefinite after account deletion. Back-ups and statutory records can fall outside that figure, so request written confirmation from support if you need certainty.
Deleting your account means: Loss of all stored data; Account credentials remain active indefinitely. Export or download anything you want to keep before you begin â it is normally not recoverable afterwards.
Backblaze is not recorded as GDPR compliant and not recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA â that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Crashplan, Carbonite, iDrive. If you are switching because of how Backblaze handles your data, check the replacement's retention and deletion policy before you migrate.
Backblaze is headquartered in San Mateo, California, United States, which is the jurisdiction whose data-protection rules govern your account.
Closing your Backblaze account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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