Get step-by-step instructions on how to delete your Asos account.
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Request account deletion and provide your account details.
Request deletion from customer services.
Asos does not specify the timeframe for account deletion.
No, account recovery is not possible after deletion.
Asos does not publish a retention period for closed accounts. If the timeline matters to you, ask Asos support for written confirmation of when your data is removed, and what is retained for legal or accounting reasons.
Deleting your account means: Loss of account and data. Export or download anything you want to keep before you begin â it is normally not recoverable afterwards.
Have the following ready: Account details. Having it to hand avoids getting part-way through the flow and having to start again.
Asos is recorded as GDPR compliant and not recorded as CCPA compliant. If you are in the EU or California you can also file a formal erasure request under GDPR Article 17 or the CCPA â that route creates a record you can follow up on, separately from the in-product delete flow.
Common alternatives include Zalando, Boohoo, H&M. If you are switching because of how Asos handles your data, check the replacement's retention and deletion policy before you migrate.
Asos is headquartered in London, UK, which is the jurisdiction whose data-protection rules govern your account.
Closing your Asos account does not remove the copies that data brokers and people-search sites still hold. Compare every free data broker removal option →
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