CEX.io is a cryptocurrency exchange platform. Because it's a financial service, deletion requires extra verification steps for regulatory compliance (KYC/AML).
Step-by-Step Deletion
1. Log in to cex.io 2. Go to Settings → Security → Close Account 3. If you have a balance, withdraw all funds first — the system will reject deletion if any balance remains 4. Submit the closure request 5. Contact support@cex.io to confirm identity if prompted (they may require photo ID verification)
Important: Crypto Account Data Is Permanent
Even after deletion, CEX.io is legally required to retain transaction records for 5 years under anti-money laundering regulations. Your:
- Transaction history
- KYC documents (ID, proof of address)
- Deposit/withdrawal records
...will remain archived. However, your login access and profile will be deactivated.
Why This Matters
Crypto exchange data reveals your financial activity, investment patterns, and net worth — highly valuable information for data brokers serving the financial services industry.
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